All of our Family Service Centers (Bullitt, Shelby and Spencer) are providing services by phone or virtual appointment. We are not conducting in-person appointments at this time. You may schedule a phone appointment to receive services at these locations, and one of our staff members will give you a call at your scheduled appointment time.
Here's the list of required documentation to either upload prior to your appointment or to drop off at our location in the conveniently located drop boxes outside all of our buildings. If you are dropping off your documents in person, please wear a mask when you approach our door. No services will be provided if you are not wearing a mask. We will need all required documents to complete your application. Please make sure that you upload your documents or bring them by the offices prior to your appointment date and time.
Please note after reviewing your documents we may request additional information to complete your application.
|Mobile App for Video Chat / Documents Upload|
You can also download and install an Android mobile app by clicking below:
|Instructions for joining video conference|
|At your appointment time, you will receive a meeting invite via Text and/or Email and/or phone call. You just simply click on the link or copy & paste the URL on to a browser. Or download and install from above Mobile App link and click "Start Video Chat" button. Enter your meeting ID and last 4 digits of your SSN and click "Start Video Chat" button.|
|Household Size||Monthly Income*|
Multi-Purpose Community Action Agency (MPCAA) seeks to reduce poverty and help low-income citizens of the Bullitt, Shelby and Spencer Counties to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 317-0120 and following the instructions.