LIHEAP Winter Crisis Program (the Low Income Home Energy Assistance Program). This program begins on January 9, 2024 and ends on March 29, 2024 or until funds are depleted.

You must have a disconnect notice for this program.   If it is pre-paid account, we would need information showing that the account has 10 days or less of service.   For propane/kerosene, household will need to be within 4 days of running out of fuel or your take is registering at 20% or lower.   Benefit amounts are determined based on housing status, income and household size.

All appointments are in person and you will need to sign the application. If all documentation is not received at the time of the appointment, you may need to reschedule. 

List of Docs to Provide

Here's the list of required documentation to bring with you to your appointment. We will need all required documents to complete your application. If you do not have the proper documentation, you will be asked to reschedule your appointment. If you miss your appointment time, you will be asked to reschedule your appointment.

  • Social Security card(s) or official documentation with social security numbers (or Permanence Residence/Green Card) for everyone living in the household.
  • Most current gas or electric bill showing a disconnect notice.  If a prepaid plan we need your statement regarding your account.  
  • Proof of household income from the previous month including these examples:
    • All check stubs for the previous month that show name, dates and gross income
    • OR, If you receive Social Security or Disability benefits, you MUST provide your current Social Security/SSI Award Letter.  In January, you would bring your 2023 Award Letter.  In February, you would bring your 2024 Award Letter.  
    • Zero Income can be verified with the following forms: Our Agency Zero Income Form found at www.mpcaa.org on the low income page under LIHEAP. A Zero Income Form must be completed by someone that does NOT live in your household and is NOT related to you. You may also pick up a Zero Income Form at any of our offices.
    • OR, Unemployment Summary of Benefits .
  • Examples of items which cannot be accepted are previous LIHEAP applications, bank statements, copies of benefit checks, and 1099 tax forms. We cannot accept Medical Coverage Letters as proof of other income.

Please note after reviewing your documents we may request additional information to complete your application.

The gross household monthly income for LIHEAP Subsidy must be at 150% of poverty
Household SizeMonthly Income*
1$1,823
2$2,465
3$3,108
4$3,750
5$4,392
6$5,036
7$5,678
8$6,320

Information

Multi-Purpose Community Action Agency (MPCAA) seeks to reduce poverty and help low-income citizens of the Bullitt, Shelby and Spencer Counties to meet critical needs and become self-sufficient.

Locations of MPCAA's Energy Assistance sites

  • Bullitt County Family Service Center located at 214 Frank E Simon, Shepherdville, KY, 40165
  • Spencer County Family Services Center located at 44 Creek Side Drive, Taylorsville, KY, 40071
  • Shelby County Family Service Center located at 207 Washington Street, Shelbyville, KY, 40065

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a text reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 317-0120 and following the instructions.