Effective November 1, 2021 the Fall LIHEAP Subsidy Program will begin. This is a subsidy program so you DO NOT need a late or disconnect notice to apply. We can provide service for electric, gas and propane. All of our Family Service Centers (Bullitt, Shelby and Spencer) are now providing in person services, however it is required that you make an appointment. We do not want to overcrowd our lobbies. At the date and time of your appointment, please call the office number that will be posted on the door and the appropriate staff person will let you enter and complete the application process. Only 1 person will be allowed to enter per household.
Here's the list of required documentation to either upload prior to your appointment or bring with you to your appointment. If you are dropping off your documents in person, please wear a mask when you approach our door. We will need all required documents to complete your application. Please make sure that you upload your documents or bring them with you to your appointment.
If you have not been to one of our offices before, there is some information we need to gather to complete your application for assistance. You may pick up a New Client Information form at one of our offices or you can access it here:Please note after reviewing your documents we may request additional information to complete your application.
|2021 LiHEAP Income Eligibility Guidelines|
|Household Size||Monthly Income|
|The gross household monthly income for LIHEAP Subsidy must be at 150% of poverty. For each additional household member above 8, add $568 to the monthly income limit.|
Multi-Purpose Community Action Agency (MPCAA) seeks to reduce poverty and help low-income citizens of the Bullitt, Shelby and Spencer Counties to meet critical needs and become self-sufficient.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 317-0120 and following the instructions.